Our Policies

At RTB | Raise The Bar, we are committed to providing high-quality teacher training in a professional, supportive, and ethical learning environment. Our policies ensure fairness, transparency, and a positive learning experience for all participants.


Attendance Policy

Participants are expected to attend all scheduled training sessions.

To be eligible for certification, participants must maintain a minimum attendance rate of 80% of the total program hours.

Participants who do not meet the attendance requirement may not be eligible to receive a Professional Certificate.


Assessment & Certification Policy

Professional Certificates are awarded only to participants who successfully meet all program requirements.

To successfully complete a program, participants must:

Assessment at RTB is practical, fair, transparent, and evidence-based. Participants receive constructive feedback throughout the program, with a focus on recognizing strengths, addressing areas for improvement, and supporting continuous professional growth.

Professional Certificates are awarded only after all attendance and assessment requirements have been successfully fulfilled.


Registration & Payment Policy

Registration is confirmed only after completing the registration process and receiving official confirmation from RTB.

Program fees, payment methods, and deadlines will be communicated prior to the start of each program.

Participants are responsible for providing accurate registration information.


Cancellation & Refund Policy

Participants who are unable to attend a program should notify RTB as early as possible.

Refunds, transfers, or rescheduling requests will be considered on a case-by-case basis in accordance with RTB's policies.

RTB reserves the right to postpone, reschedule, or cancel a program when necessary. In such cases, participants will be informed promptly and offered an appropriate alternative.


Participant Code of Conduct

RTB is committed to maintaining a respectful, collaborative, and professional learning environment.

Participants are expected to:

RTB reserves the right to remove any participant whose behaviour disrupts the learning environment or violates professional standards.


Privacy Policy

RTB respects the privacy and confidentiality of all participants.

Personal information collected during registration is used solely for program administration, communication, certification, and quality assurance purposes.

Participant information will never be sold or shared with third parties without consent unless required by law.


Quality Assurance Policy

RTB is committed to delivering high-quality professional development programs that reflect international best practices in teacher training.

Our programs are carefully designed to provide practical, research-informed learning experiences that support educators in developing the knowledge, skills, and confidence required for effective classroom practice.

We continuously evaluate and improve our training through participant feedback, trainer reflection, program review, and current educational research to ensure excellence in every learning experience.


Equality, Diversity & Inclusion

RTB is committed to providing an inclusive learning environment where every participant is treated with dignity, fairness, and respect.

We welcome educators from diverse backgrounds and promote equal opportunities regardless of nationality, gender, age, religion, disability, or professional background.